When are items shipped?

All orders are typically shipped within 2 - 4 business days. Shipments are processed Monday - Friday. Any orders falling on a stat holiday will be processed the following business day. A shipping notification will be sent to you once your item has shipped. Unless otherwise noted, we will contact you if there is a delay in shipping due to backordered items. 

How much does shipping cost ?
We are happy to offer free shipping on orders over $35 shipping anywhere within Canada and the contiguous United States. Orders below $35 as well as International orders are automatically calculated at checkout. 

What shipping service do you use and how long will it take for my order to arrive?

Canada Post Lettermail: approx. 5 - 7 business days for delivery. Please note there is no tracking number available for this option. Larger orders over $50 in value will be shipped with Canada Post Parcel and includes tracking.

United States Postal Service: approx. 5 - 8 business days for delivery. Includes tracking number.

Asendia USA: approx. 9 - 21 business days for delivery (although dependent on destination country). Includes tracking number for most countries.

Customs, taxes and duties
Please note that shipped orders may be subject to international customs, duties and/or taxes. Processing by international customs may add a few days to your shipping time, and will vary for each country. Customs and duties are put forth by a buyer's country and in no way affiliated with the seller. Seller is not responsible for any duty fees or taxes of shipped items.

How do I get a tracking number for my package?
A shipping notification will be sent to you once your item has shipped.